Terms of service

Effective Date: July 31, 2026

Fahymas Comfort (the online store operated by Fahymas LLC) sells home comfort products directly to customers in the United States. We strive to provide high-quality products, clear information, and excellent customer service. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Fahymas Comfort. By accessing our website or making a purchase, you agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using our website and placing an order, you represent that:

  • You are at least 18 years of age.
  • You are a resident of the United States (we sell exclusively within the USA).
  • You will provide accurate, current, and complete information during the checkout process.
  • You have the legal authority to enter into these Terms.

2. Products and Pricing

Product Descriptions: We strive to accurately display our products, including images, colors, sizes, and descriptions. However, we do not guarantee that product descriptions or other content are completely accurate, error-free, or current. If a product you receive is not as described, your sole remedy is to return it following our Return & Refund Policy.

Pricing: All prices are listed in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We also reserve the right to adjust prices in the event of errors, promotions, or changes in market conditions.

Errors: In the event of a pricing error, typographical mistake, or omission on our website, we reserve the right to cancel or refuse any orders placed for products listed at the incorrect price. If we cancel an order, we will notify you and issue a full refund.

3. Orders and Payment

Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, suspected fraud, or shipping restrictions. If we cancel your order, we will notify you and refund the full amount to your original payment method.

Payment: We accept major credit cards and other payment methods as indicated at checkout. By providing payment information, you represent that you are authorized to use the payment method provided. All payments are processed securely through our third-party payment processor, and we do not store full credit card numbers on our servers.

4. Shipping and Delivery

We ship exclusively within the United States. Delivery times are estimates and cannot be guaranteed. We are not liable for delays caused by shipping carriers, weather, or other factors beyond our control.

Title and risk of loss for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

Our Return & Refund Policy, available on our website, is incorporated into these Terms by reference. Please review that policy for detailed information on returns, exchanges, and refunds.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, product designs, and software, is the property of Fahymas Comfort or our content suppliers. This content is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

7. Prohibited Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the operation of our website.
  • Transmit viruses, malware, or other harmful code.
  • Attempt to gain unauthorized access to our systems or data.
  • Use our website or products for any fraudulent or unlawful purpose.

8. Limitation of Liability

To the fullest extent permitted by law, Fahymas Comfort and its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or purchase of our products. This includes damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms will not exceed the amount you paid for the product giving rise to the claim.

9. Disclaimer of Warranties

Our products and website are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted, error-free, or secure.

Some jurisdictions do not allow the exclusion of certain warranties, so this disclaimer may not apply to you in its entirety.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fahymas Comfort and its owners, officers, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:

  • Your use of our website or services.
  • Your violation of these Terms.
  • Your violation of any applicable laws or regulations.
  • Your infringement of any third-party rights.

11. Governing Law

These Terms and any disputes arising out of them will be governed by and interpreted in accordance with the laws of the State of Kentucky, without regard to its conflict of law principles. Any legal action arising under or related to these Terms must be brought in the federal or state courts located in Kentucky.

12. Dispute Resolution

If a dispute arises from these Terms or your purchase, please contact us first to seek a resolution. If we cannot resolve the dispute informally, both parties agree to submit the dispute to binding arbitration in Lexington, Kentucky, under the rules of the American Arbitration Association. You agree that any arbitration will be limited to you and Fahymas Comfort class actions and class arbitrations are not permitted.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions of these Terms will remain in full force and effect.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the new Terms.

15. Entire Agreement

These Terms, together with our Return & Refund Policy and Privacy Policy, constitute the entire agreement between you and Fahymas Comfort regarding your use of our website and purchase of our products. These Terms supersede any prior agreements or understandings.

16. Business Information

Fahymas Comfort is the online store operated by Fahymas LLC. All transactions on this website are processed by Fahymas LLC.

Contact Us: If you have any questions regarding these Terms, please contact us at:

  • Customer Support Email: contact@fahymascomfort.com
  • Customer Support Phone: +1 (502) 497-4285
  • Physical address: 271 W. SHORT ST STE 410 2838, LEXINGTON KY 40507, USA
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)